Refund policy
Here's a Return & Refund Policy tailored for B&A Label Supply:
Return & Refund Policy
Returns We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return most items within 30 days of delivery for a refund or exchange.
To be eligible for a return, items must be:
- Unused and in their original condition
- In the original packaging
- Accompanied by proof of purchase
Non-Returnable Items The following are not eligible for return:
- Opened label and consumable stock (for hygiene and integrity reasons)
- Custom or special-order products
- Items marked as final sale
How to Initiate a Return Contact us at ba_commerce@outlook.com with your order number and reason for return. We'll respond within 1–2 business days with return instructions.
Refunds Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed within 5–7 business days to your original payment method.
Defective or Damaged Items If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We'll arrange a replacement or full refund at no cost to you.
Exchanges To exchange an item, initiate a return and place a new order for the replacement product.